Services
WISEWorkforce Australia Footscray.
Metro West job desk. Bring the letter. Not 186.
Location
What people get wrong
Shop 40, Level 1, Albert and Paisley. Job Access also prints Shop 40, 136 Nicholson, same plaza postal face. MatchWorks is Suite 2, 186 Barkly. Centrelink is 75 Moore. We last walked this on 2026-09-21. Hours move with the week. Checking the shopfront keeps the night easy.
What is WISE Workforce Australia Footscray known for?
WISE Footscray is known as the Shop 40 desk: a plaza job coach, a letter that names this provider, a queue that is not Suite 2 on Barkly and not the Moore Street Centrelink line.
You walk from Footscray station into Metro West on Albert or Paisley, not along Barkly to 186 and not to 75 Moore. The house page still prints Shop 40, Level 1, Metro West, 1800 161 231, footscraywfa@wise.org.au. House copy names Workforce Australia and training. Inclusive Employment Australia is the injury, illness and disability stream, and Job Access pins that stream at the same Shop 40 with a 136 Nicholson postal face. WISE is a national not-for-profit. Walk-ins looking for work are also seen on house copy. That is the door, not MatchWorks at Suite 2, 186 Barkly and not Services Australia at 75 Moore.
This is not AMES. AMES at 37 Albert is settlement and English, not a job-plan provider swap, and not AMEP in metro Melbourne. This is not Navitas SEE at VU Nicholson Building D. This is not WCIG or another Metro West provider. Read Shop 40 on the directory board. The photograph leftover on this page is a WISE Footscray training room with the Lets chat glass wall, posted by staff at this office. It is not MatchWorks. It is not the 75 Moore queue.
You came because the letter named WISE, or because an employer sent you to Shop 40, and because a parent who queued at 186 with a WISE letter is how a morning dies. Two providers. Two buildings. Stay on Shop 40. The plaza directory is the tell. A Barkly 9am open is not this clock. The desk will coach a job plan. It will not pay a Centrelink claim because 75 Moore is a different building. It will not enrol you in AMEP. It will not take a VicRoads photo because 182 Barkly is the post shop.
What should you bring to WISE Footscray?
You should bring the job-plan letter if you have one, ID, and any medical or visa papers the coach asked for.
Call 1800 161 231 before you take time off work. Do not invent eligibility. If the letter says MatchWorks, Suite 2, 186 Barkly. If you needed Centrelink, 75 Moore. If you needed AMES, 37 Albert. If you needed SEE, Navitas at VU Nicholson Building D. Interpreters: ask when you call. Do not assume every plaza desk speaks the same languages.
Stay long enough to match Shop 40 and WISE on the directory. Plaza parking is Albert Street, not the Irving market deck. After dark Paisley can feel exposed. Finish the appointment and leave via Barkly or Hopkins, or stay inside the plaza until you hit Albert.
Bring the question. Government-funded employment services are not a private RTO fee. Do not pay a Facebook training ad because you mixed this desk with a private course. Book through the letter. Email footscraywfa@wise.org.au for Workforce Australia. Job Access IEA email is FootscrayIEA@wiseemployment.com.au. Same Shop 40. Different program inboxes.
Hours, letters and queues at WISE Footscray
Weekdays. National contact prints 9am to 5pm on 1800 685 105. Call the Footscray line 1800 161 231. Last checked 2026-09-21.
The old card already named Shop 40. The new work is the 136 Nicholson postal face, the two inboxes, and the MatchWorks split. Public holidays shuffle government desks. A 5:10pm weekday walk-in may already be too late.
Do not invent a Saturday window because the plaza is loud. Do not copy MatchWorks Monday to Friday 9am to 5pm onto this suite as if the two clocks were one file. They are not. Call before you take time off work. The letter names the provider. The letter is the job.
How do you get to WISE Footscray?
You get to WISE by walking from Footscray station into Metro West, Shop 40 on Level 1, Albert and Paisley, a plaza job desk, not Suite 2 on Barkly and not 75 Moore.
Job Access 136 Nicholson is the plaza postal face, not a walk-in on the mall that replaces Albert and Paisley. Match Shop 40. Match WISE. Street parking is short. Albert plaza is the deck if you already used it.
If you wanted MatchWorks, Suite 2, 186 Barkly, (03) 9689 6344. If you wanted Centrelink, 75 Moore, weekdays 8:30am to 4:30pm. If you wanted AMES, 37 Albert. If you needed a licence photo, 182 Barkly. This listing is WISE Shop 40 only. A 406 that dumps you at VU Park is the hospital edge, a different job. Walk Albert if the letter says WISE. Walk Barkly if the letter says MatchWorks. Do not mash them because both say job plan. The post shop will not coach the caseload. The Centrelink queue will not change your provider tonight.
What do people mix up about WISE Footscray?
They walk to 186, or they take a WISE letter to 75 Moore, or they treat 136 Nicholson as a second shop, and they miss a Shop 40 desk that still wants 1800 161 231 and the letter that names WISE.
- Shop 40, Level 1 Metro West, Albert and Paisley, Footscray VIC 3011.
- Phone 1800 161 231. Email footscraywfa@wise.org.au.
- Job Access also prints Shop 40, 136 Nicholson. Same plaza face.
- Not MatchWorks at 186 Barkly. Not Centrelink at 75 Moore.
- Training-room photo from this office. Not a Barkly employment suite.
Questions people ask next
- Where is WISE Workforce Australia Footscray?
- Shop 40, Level 1, Metro West, corner Albert and Paisley Streets, Footscray VIC 3011. Phone 1800 161 231. Job Access also prints 136 Nicholson for the same plaza face.
- Is WISE the same as MatchWorks?
- No. Different providers. WISE is Shop 40 Metro West. MatchWorks is Suite 2, 186 Barkly. Bring the job-plan letter. The letter names the provider.
- Is WISE the same as Centrelink at 75 Moore?
- No. 75 Moore is Services Australia: Centrelink, Medicare, Child Support. WISE is a job provider inside Metro West. Different building. Different job.
- What should I bring to WISE Footscray?
- The job-plan letter if you have one, ID, and any medical or visa papers the coach asked for. Call 1800 161 231. Do not take the letter to 186 Barkly unless it says MatchWorks.
Where we checked
More in Services
MatchWorks Footscray
Barkly job suite. Bring the letter. Not Shop 40.
Suite 2, 186 Barkly Street, Footscray VIC 3011
Footscray Plaza
Albert deck. Coles and Kmart. Sunday when Irving dies.
18 Albert Street, Footscray VIC 3011
AMES Australia Footscray
Albert English and jobs. Weekdays. Not AMEP.
37 Albert Street, Footscray VIC 3011