Community
ServicesAustralia Footscray.
Moore Street federal desk. Closes 4:30. Bring ID.
Location
What people get wrong
75 Moore Street, corner Byron. About 250m from Footscray station. Purpose-built 2012. Interpreters available. This is not a job agency. Centrelink 13 24 68. Medicare 13 20 11. Not WISE in Metro West. We last walked this on 2026-09-21. Hours move with the week. Checking the shopfront keeps the night easy.
What is Services Australia Footscray known for?
Services Australia Footscray is known as the Moore Street federal desk: a ticket, a letter in the pocket, a weekday queue that is not a clinic and not a job agency.
You walk from Footscray station about 250 metres to 75 Moore, corner Byron. The building is purpose-built, 2012. Inside it is the face-to-face work that still needs a service centre: Centrelink, Medicare, Child Support, ATO, DVA, My Aged Care. Interpreters: ask when you book. There is no reliable local shopfront phone on this listing. Centrelink 13 24 68. Medicare 13 20 11. That is the door, not AMES at 37 Albert and not New Hope at 30A Pickett.
This is not enrolment in English. This is not a plaza GP. This is not Millennium or Market Medical. This is not WISE or MatchWorks. This is not council on Napier. Older search still says Centrelink. Same centre. The photograph leftover on listing sites is this building. Match Services Australia on the glass.
You came because a letter named this centre, or because myGov would not finish the job, and because a parent who walked into the plaza chemist with a Centrelink form is how a morning dies. Two desks. Two jobs. The GP will not process a payment. This counter will not write a script. Stay on Moore. The Byron corner is the tell. A Saturday market bag is not this queue. You take a ticket. You sit. You do not ask the guard for a wait number this page can print, because the locator does not print one and a forum screenshot is not a clock.
What should you bring to Services Australia Footscray?
You should bring photo ID, then concession cards, then the letter that named this centre and the documents it listed.
Do not arrive Saturday. Closed weekends. If you needed English, AMES or a neighbourhood house or Navitas. If you needed settlement casework, New Hope. If you needed a job provider, WISE or MatchWorks. If you needed a GP, the plaza or Leeds or cohealth. If you needed council, Napier. If you needed ED, Geelong Road. Keep those jobs split.
Stay long enough to match Services Australia / Centrelink / Medicare on the sign. Street parking is limited. Sale copy has mentioned about 40 basement customer parks. Confirm on the day. Do not dump a car in Albert plaza and assume Moore is the next door in the way Coles is. After dark Moore is a service street. Do this job in the published weekday window.
Bring the question. ID rules are federal. Do not travel without the documents the letter named. After hours this centre is closed. GenWest and 000 are other jobs. Do not invent a wait time from a forum screenshot. The locator does not print one. A chemist bag from the plaza is not photo ID. A library card is not a concession card unless the letter said it was.
Hours, tickets and queues at Services Australia Footscray
Quoted hours from the Services Australia locator: Monday to Friday 8:30am to 4:30pm, weekends closed. Last checked 2026-09-21. Book through myGov or the number on your letter. Public holidays shuffle.
A 4:40pm weekday arrival is already too late on the printed card. Labour Day and other public holidays close the desk even when Moore Street is still busy. Confirm the locator the morning you travel. There is no reliable local shopfront phone. Use Centrelink 13 24 68 or Medicare 13 20 11.
The old card already had these hours. They still match the locator. Do not invent a Saturday Medicare window because a chemist is open. After hours this centre is closed.
How do you get to Services Australia Footscray in Footscray?
You get to Services Australia Footscray by walking from Footscray station to Moore Street, 75, corner Byron, a federal service centre, not the plaza and not Napier.
About 250 metres. This is not Albert plaza parking and not Irving. Match the Byron corner. Older Centrelink branding still appears in search. Same building. A friend walking you to Moore is useful. A pin drop to Coles is not.
If you wanted AMES, 37 Albert. If you wanted New Hope, 30A Pickett. If you wanted council, 61 Napier. If you wanted WISE, Metro West. If you wanted Australia Post VicRoads photos, leftover cards still name 182 Barkly. This listing is 75 Moore only. A 406 that dumps you at VU Park is the hospital edge, a different job. Walk Moore if the payment is the job. Walk Albert if the class is the job. Drive Geelong Road if the chest is the job. Do not mash them because both say Footscray. The plaza GP will not process a payment. Napier will not stamp a Medicare card.
What do people mix up about Services Australia Footscray?
They walk into a plaza GP, or they queue at Napier, or they treat this as a job agency, and they miss a Moore Street federal desk that still wants ID and a 4:30pm close.
- 75 Moore Street, Footscray VIC 3011, corner Byron, only.
- Monday to Friday 8:30am-4:30pm. Closed weekends.
- Centrelink 13 24 68. Medicare 13 20 11. Bring ID.
- Not the plaza. Not a GP. Not Napier customer service. Not WISE.
- Purpose-built 2012. About 250m from Footscray station. No local shopfront phone.
Questions people ask next
- Where is Centrelink in Footscray?
- Services Australia, 75 Moore Street, Footscray VIC 3011, corner Byron. About 250 metres from Footscray station. It is not the plaza and not Napier council. Last checked 2026-09-21.
- What are Services Australia Footscray hours?
- Monday to Friday 8:30am-4:30pm. Closed weekends. Confirm public holidays on the locator. Bring ID. Book where the letter tells you to book. Do not invent a wait time.
- Do I need ID at the Footscray service centre?
- Yes. Bring photo ID and the documents your letter named. Interpreters are available. Ask when you book. This is not a job agency and not a GP.
- Is Services Australia the same as WISE or the library?
- No. WISE is a job provider at Metro West. The library is 56 Paisley. This centre is 75 Moore for Centrelink, Medicare and related federal desks.
Where we checked
More in Community

AMES Australia Footscray
Albert English and jobs. Weekdays. Not AMEP.
37 Albert Street, Footscray VIC 3011
New Hope Foundation
Settlement desk on Pickett. Website dead. Call.
Footscray Refugee Resource Centre, 30A Pickett Street, Footscray VIC 3011
Footscray Plaza
Albert deck. Coles and Kmart. Sunday when Irving dies.
18 Albert Street, Footscray VIC 3011